About Me
Bob Thomas is Founder and Principal of his own user experience research consultancy: Bob Thomas, User Research Consultant, LLC. He is also an Adjunct Professor in the Master of Science Program in User-Centered Design, Graduate Professional Studies, at Brandeis University.
Previously, he was Director of User Research at Liberty Mutual Insurance, where he worked for 11 years expanding usability best practices and building out a user research team. His background includes usability research, usability testing, graphic design, and product management. He has over 20 years of experience in the technology industry.
He has presented at local, national, and international user experience conferences. He is the former President of UXPA (User Experience Professionals’ Association) Boston, and the former Mentoring Lead for UXPA Boston Conferences. He holds an MS in Human Factors in Information Design from Bentley University, and an MBA from Suffolk University in Marketing and International Business. In addition, he is a 5th degree black belt in Tang Soo Do, a Korean martial art.